Resume
Experienced Business Process Engineering Leader with sound knowledge in business process management, implementation, and excellent reputation for resolving problems, increasing efficiency, and driving overall operational improvements using business process tools and Agile/Scrum Methodology Enthusiastic Business Process Engineering Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Process Definition, Process Modeling, and training in Process Improvement. Recognized for inspiring process engineer team members to excel and encouraging creative work environments.
Experience
Senior Business Process Architect
Lean Scaled Architects and Bluebeam
Senior Business Process Engineer
Wells Fargo Bank , Navy Federal and BMS
IT Business Analyst
Duke Energy and Bank of America
Education
B.S. Management Information Systems
East Carolina University
Fall 2007 - Spring 2012
M.S. Information Systems and Services
University of Maryland Global Campus
Fall 2014 - Spring 2016
Skills & Certifications
Lean Six Sigma Greenbelt Certification - Wells Fargo
Lean Six Sigma Blackbelt Certification - Wells Fargo
Workshop Facilitation
Business Process Management and Process Gap Analysis
Enterprise Framework and Architecture
Microsoft Visio - iGrafx - Lucidchart - ARIS - Prime BPM
Virtual and In-Person Leadership
Coaching and Mentorship