Resume

Experienced Business Process Engineering Leader with sound knowledge in business process management, implementation, and excellent reputation for resolving problems, increasing efficiency, and driving overall operational improvements using business process tools and Agile/Scrum Methodology Enthusiastic Business Process Engineering Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Process Definition, Process Modeling, and training in Process Improvement. Recognized for inspiring process engineer team members to excel and encouraging creative work environments.

 

Experience

Senior Business Process Architect
Lean Scaled Architects and Bluebeam


Senior Business Process Engineer
Wells Fargo Bank , Navy Federal and BMS


IT Business Analyst
Duke Energy and Bank of America

 

Education

B.S. Management Information Systems
East Carolina University
Fall 2007 - Spring 2012

M.S. Information Systems and Services
University of Maryland Global Campus
Fall 2014 - Spring 2016

 

Skills & Certifications

Lean Six Sigma Greenbelt Certification - Wells Fargo

Lean Six Sigma Blackbelt Certification - Wells Fargo

Workshop Facilitation

Business Process Management and Process Gap Analysis

Enterprise Framework and Architecture

Microsoft Visio - iGrafx - Lucidchart - ARIS - Prime BPM

Virtual and In-Person Leadership

Coaching and Mentorship